Insightful video from BNet on the topic of the human element in management:
” Ed Muzio, CEO of Group Harmonics, outlines a strategy for reading behavior in the moment. He says to ask two questions: how is this person approaching their environment, and what is their primary focus? By answering these, you can determine if this person is trying to direct, inspire, stabilize or regulate—and respond appropriately. “
Corina on Work 